Terms & Conditions 2019-01-17T09:09:45+00:00

TERMS & CONDITIONS

TERMS OF SERVICE

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OVERVIEW

This website is operated by EvilEve, Eva Breznikar s.p. Throughout the site, the terms “we”, “us” and “our” refer to EvilEve. EvilEve offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

SECTION 1 – ONLINE STORE TERMS

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 – GENERAL CONDITIONS

 

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

 

SECTION 7 – OPTIONAL TOOLS

 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

SECTION 8 – PERSONAL INFORMATION

 

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

 

SECTION 9 – ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 10 – PROHIBITED USES

 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall EvilEve, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

SECTION 12 – INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless EvilEve and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 13 – SEVERABILITY

 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 14 – TERMINATION

 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 15 – ENTIRE AGREEMENT

 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 16 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the Slovenian law.

 

SECTION 17 – CHANGES TO TERMS OF SERVICE

 

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

SECTION 18 – CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at info@evileve.si.

 

RETURN POLICY

 

RETURN POLICY

  1. Acceptance, Inspection, Return, RefundYour acceptance of ordered EVILEVE products is deemed to occur upon our Delivery of the EVILEVE Products to the shipping carrier.

    If you cancel an accepted EVILEVE products order within 10 days prior to shipment or reject conforming EVILEVE products received under an accepted order, we are entitled to claim reasonable compensation for restocking and other expenses actually incurred.

    1.1 Return of EVILEVE PRODUCTS

    Only purchases made directly from our online store WWW.EVILEVESHOP.COM and authorised partners qualify for returns, refunds and warranty.

    We cannot return only partial order.

    Before returning or exchanging a EVILEVE products, you must contact us directly to obtain an authorization number to include with your return and to obtain a Return Material Authorization. You must return EVILEVE products to us in their original or equivalent packaging, and you are responsible for risk of loss, as well as shipping fees back to EVILEVE,. EVILEVE products may be returned within 14 days from the date on the packing slip or invoice for a credit or a refund of the purchase price paid, less shipping and handling, and any applicable restocking fees (as further described below). Any product returned to EVILEVE without prior authorization from EVILEVE will be considered an unauthorized return, and you will not receive credit for the product and EVILEVE will not ship the product back to you.

    To be eligible for a return, your item must be unused and in the same condition that you received it.

    It must also be in the original packaging.

    To complete your return, we require a receipt or proof of purchase.

    You will be responsible for paying for your own shipping costs for returning your item.

Original Shipping and Handling charges as well as return shipping costs are non-refundable. Items returned that were charged no shipping or handling fees will be subject to a restocking fee equal to normal shipping and handling charges. Orders that are returned to us due to incorrect shipping information on web orders will be charged both shipping/handling fees and a restocking fee per product.

Please send us an email at info@evileve.sifor instructions on how to mail your product to us.

You shall assume all risk of loss or damage to the item while in transit.

You should always consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

1.2 Refund

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days.

If you receive a refund, the cost of initial shipping, handling and restocking will be deducted from your refund.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

TERMS AND CONDITIONS OF PURCHASE

General terms and conditions of operation and usage of the online store are compiled in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1) and the Electronic Communications Act (ZEKom-1).

The general terms and conditions of operation determine the functioning of the online store, the rights and obligations of the user and the store, and regulate the business relationship between the seller and the buyer.
We advise you to carefully read the terms and conditions below before submitting an online order. By using the website you express your agreement to the terms and conditions mentioned. EvilEve reserves the right to change the terms and conditions at any time on website https://evileveshop.com/. All changes are binding on buyers, so please review the current terms and conditions of operation before submitting your order.

Purchase security

Website https://evileveshop.com/ is an online store operated by company EvilEve, unikatni usnjeni izdelkič Eva Breznikar s.p., Kotlje 206, 2394 Kotlje, tax number: 91388368, registration number: 2007932000, which is also the provider of e-business services (hereinafter also the Seller). For information regarding your order and its delivery, you can call us on our telephone number +386 (0)31/41 391 114 or send an e-mail to: info@evileve.si.  The user is bound by the general terms and conditions applicable at the time of the submission of the online order. A given purchase order is therefore the conclusion of a sales contract. The sales contract or the purchase order is stored with the Seller and can be obtained by the buyer upon a written request at any time within 5 years of the order made. Before delivering the goods, the Seller has the right to contact the buyer via telephone or e-mail in order to check the submitted contact data. In the event that it cannot contact the buyer on the basis of the data provided, the Seller may consider the purchase order as null and void.

Complaints

The buyer can make a complaint about the goods, if the goods do not have the features expressly promised by the Seller, if the Seller has sent the wrong products, in the wrong quantity or otherwise deviated from the buyer’s order. The buyer can make a complaint about the goods within 8 days of the purchase and require an immediate replacement with the same, perfect product. The product can also be replaced by another product or the same product of other size. For a refund without replacement, the purchase price will be returned to the customer’s account immediately upon receipt of the returned product. If clothes are returned, this is only possible if the clothing has no marks of wear and has not yet been washed. The buyer can return the complained goods by sending them at their own expense by post to the address of the company. In the case the complaint is approved, only the cost of the product (without postage) is refunded to the buyer.

 

Right to withdraw from the purchase, return of goods

The cancellation of an order is subject to the provisions of the general terms and conditions and the applicable legal provisions on the return of goods. The return of goods shall be subject to the provisions of Article 43č of the Consumer Protection Act, which provides: “With respect to distance contracts the consumer shall have the right to inform the company in writing within 14 days of their decision to withdraw from the contract without giving any reason for such decision. The notification shall be deemed to be sent on time when the postal item is sent within the time limit. This time limit shall begin on the day following the delivery date of the goods.” The buyer is entitled to return the goods purchased within fifteen (14) days after the receipt without any compensation. However, the buyer is obliged to bear the costs incurred in returning the object of the purchase. The buyer must notify the seller in writing about the intended return within 15 days from the receipt of the goods at the latest, by mail or by contact e-mail info@evileve.si and return the goods within 14 days of sending the notification of the withdrawal. The return of goods received within 14 days after the receipt without prior written notification shall also be considered a withdrawal from the purchase. The products must be unused, undamaged, not worn, unwashed and in the same quantity and original packing. A copy of the invoice must be enclosed. The return option does not apply to products that were washed or worn. The Seller shall return the entire purchase price within 14 days from the receipt of the returned goods. The address for the return of the goods to the Seller is EvilEve, Eva Breznikar s.p..Židovska ulica 3, 1000 Ljubljana, Slovenia. We recommend that you use a delivery service that allows you to trace the shipment and to prepare the products properly for transport (you can use the original packaging or other appropriate safe packaging). Shipping costs are always borne by the sender, unless otherwise agreed in advance. We do not accept shipments with cash on delivery!

The buyer does not have the right to withdraw from the contract in the following cases:

in the case of contracts for which the products have been manufactured according to precise instructions of the consumer, which have been adapted to their specific needs, which, by reason of its nature, are not suitable for return, if the products have been washed, used or worn.

Time of dispatch

Products that are published in the evileveshop.com online store and are in stock will be sent usually in 7 business days. For products that are not in stock, the time is 7 working days, exceptionally more.

Privacy

The personal data of our users are one of the areas to which we pay extra care and attention. We ensure that all requirements are met, as we are aware of the sensitive nature of this area. In accordance with the Personal Data Protection Act (ZVOP-1-UPB1), EVILEVE’s online store manager is obliged to protect the personal data of the users.

The following user data are collected for the business needs: name and surname, address and place of residence, e-mail address (your username), contact telephone number and other data that users enter into forms on the website. The online store manager will not give the users’ data to unauthorized persons in any case. Delivery service (e.g. Pošta Slovenije) will only be trusted the user’s shipping address.

Exceptional disclosure of personal data: data collected and processed by the company will only be disclosed if such an obligation is specified in the law or if such action is necessary for proceedings before courts or other state bodies and for the protection and enforcement of legal interests.

Prices and method of payment

Prices of ordered products are valid on the day of online purchase. Due to the nature of the business and the changing pricing policy, prices can be changed daily and without prior notice.

Prices are exclusive of VAT, which is not charged on the basis of the first paragraphs of Article 94 of the Value Added Tax Act (ZDDV-1).

Online storepayment options:

You can currently order in evileveshop.com online store:

  • By bank transfer to the account of EvilEve (on offer/pro forma invoice)
  • By payment via PayPal

The amount is indicated on the order on the website. Regardless of the method of payment you choose, you will receive your invoice for the purchase of products in the physical form immediately after the package has been accepted.

The valid price of the product is the price posted on the day of the order. Shipping costs are free of charge. Customs duties are not included in free shipping and are responsibility of costumer itself.

Protection of personal data

The Seller undertakes to permanently protect all personal data of the user. The Seller keeps the following data of users that subscribe to online news for an indefinite period of time: name and surname, e-mail address. The Seller will use personal data solely for the purpose of sending online news. User data will in no case be handed over to unauthorized persons. In order to protect personal data, the user is also responsible for ensuring the security of his/her username, password and the appropriate software (antivirus) protection of his/her computer.


Complaints and disputes

The Seller complies with applicable consumer protection legislation. The complaint is submitted via e-mail address info@evileve.si. The complaint processing procedure is confidential. The provider is aware that the essential characteristic of the consumer dispute, at least in terms of court settlement of disputes, is the disproportion between the economic value of the claim and the costs arising in the resolution of the dispute itself. This is also the main obstacle for the consumer not to initiate a dispute before a court. Therefore, the provider strives to do her best to resolve any dispute by mutual consent.

Method and cost of delivery

The contractual partner for delivery of shipments is, Pošta Slovenije. The costs of delivery / shipping are free of charge. Customs duties are not included in free shipping and are responsibility of costumer itself.

RETURN POLICY

RETURN POLICY

  1. Acceptance, Inspection, Return, RefundYour acceptance of ordered EVILEVE products is deemed to occur upon our Delivery of the EVILEVE Products to the shipping carrier.

    If you cancel an accepted EVILEVE products order within 10 days prior to shipment or reject conforming EVILEVE products received under an accepted order, we are entitled to claim reasonable compensation for restocking and other expenses actually incurred.

    1.1 Return of EVILEVE PRODUCTS

    Only purchases made directly from our online store WWW.EVILEVE.COM and authorised partners qualify for returns, refunds and warranty.

    We cannot return only partial order.

    Before returning or exchanging a EVILEVE products, you must contact us directly at info@evileve.si. You must return EVILEVE products to us in their original or equivalent packaging, and you are responsible for risk of loss, as well as shipping fees back to EVILEVE. EVILEVE products may be returned within 15 days from the date on the packing slip or invoice for a credit or a refund of the purchase price paid, less shipping and handling, and any applicable restocking fees (as further described below). Any product returned to EVILEVE without prior authorization from EVILEVE will be considered an unauthorized return, and you will not receive credit for the product and EVILEVE will not ship the product back to you.

    To be eligible for a return, your item must be unused and in the same condition that you received it.

    It must also be in the original packaging.

    To complete your return, we require a receipt or proof of purchase.

The address for the return of the goods to the Seller is EvilEve, Eva Breznikar s.p., Židovska ulica 3, 1000 Ljubljana, Slovenia.

You will be responsible for paying for your own shipping costs for returning your item.

Original Shipping and Handling charges as well as return shipping costs are non-refundable. Items returned that were charged no shipping or handling fees will be subject to a restocking fee equal to normal shipping and handling charges. Orders that are returned to us due to incorrect shipping information on web orders will be charged both shipping/handling fees and a restocking fee per product.

Please send us an email at info@evileve.si for instructions on how to mail your product to us.

You shall assume all risk of loss or damage to the item while in transit.

You should always consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

1.2 Refund

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days.

If you receive a refund, the cost of initial shipping, handling and restocking will be deducted from your refund.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Privacy Policy

(www.evileveshop.com)

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online and to comply with the EU General Data Protection Regulation (GDPR). PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Scope

This policy applies to the following business: EVILEVE, which is a trading name of EvilEve, unikatni usnjeni izdelki, Eva Breznikar s.p., which is registered in Slovenia.

The privacy policy explains how we use any personal information we collect about you when you use this website and our wider services.

Glossary of terms

Personal data relates to any information about a natural person that makes you identifiable which may include (but is not limited to):

  • Name and surname
  • Email address
  • Mailing address
  • Residence
  • Telephone number
  • Credit card information
  • Password in encrypted form
  • Other information that users enter voluntarily into forms in the online store
  • IP address from which the user accesses the website www.evileveshop.com
  • Information about the content of the order
  • Or other details to help you with your experience.

For the accuracy, completeness and promptness of the data entered by the user, the data controller is not responsible.

What is a Data Controller?

For general data protection regulation purposes, the “data controller” means the person or organisation who decides the purposes for which and the way in which any personal data is processed.

The data controller is Eva Breznikar s.p., Kotlje 206, 2394 Kotlje.

 

What is a Data Processor?

A “data processor” is a person or organisation which processes personal data for the controller.

What is Data Processing?

Data processing is any operation or set of operations performed upon personal data, or sets of it, be it by automated systems or not. Examples of data processing explicitly listed in the text of the GDPR are: collection, recording, organising, structuring, storing, adapting, altering, retrieving, consulting, using, disclosing by transmission, disseminating or making available, aligning or combining, restricting, erasure or destruction.

What do we mean by Business to Consumer?

Private clients, sole traders, unincorporated partnerships, trusts and foundations.

What information do we collect about you and how?

Eva Breznikar s.p. , as a Data Controller, is bound by the requirements of the General Data Protection Regulations (GDPR).

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  •       To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  •       To improve our website in order to better serve you.
  •       To allow us to better service you in responding to your customer service requests.
  •       To administer a contest, promotion, survey or other site feature.
  •       To quickly process your transactions.
  •       To ask for ratings and reviews of services or products
  •       To follow up with them after correspondence (live chat, email or phone inquiries)

Personal information will only be used for purposes for which the user has given his consent and for the provision of the services offered by the company.

We will not share your information for marketing purposes with companies so that they may offer you their products and services.

How do we protect visitor information?

When you give us personal information, we take steps to make sure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL.

When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential.

We ask you not to share your password with anyone. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

We do not use vulnerability scanning and/or scanning to PCI standards.

We use regular Malware Scanning.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. For more information visit www.aboutcookies.org or www.allaboutcookies.org.

We use cookies to:

  •       Help remember and process the items in the shopping cart.
  •       Understand and save user’s preferences for future visits.
  •       Keep track of advertisements.
  •       Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won’t affect the user’s experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

Internet Based Advertising

We use Facebook and Instagram advertising services and as such there are tracking codes installed on our website so that we can manage the effectiveness of these campaigns.  We do not store any personal data within this type of tracking.

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

  •       Within 7 business days

We will notify the users via in-site notification

  •       Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  •       Send information, respond to inquiries, and/or other requests or questions.
  •       Process orders and to send information and updates pertaining to orders.
  •       We may also send you additional information related to your product and/or service.
  •       Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:

  •       NOT use false or misleading subjects or email addresses.
  •       Identify the message as an advertisement in some reasonable way.
  •       Include the physical address of our business or site headquarters.
  •       Monitor third-party email marketing services for compliance, if one is used.
  •       Honor opt-out/unsubscribe requests quickly.
  •       Allow users to unsubscribe by using the link at the bottom of each email.

 

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of extra information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and cut fraud.

Marketing

We would like to send you information about our services which may be of interest to you.  If you have consented to receive marketing, you may opt out at any point as set out below.

You have a right at any time to stop us from contacting you for marketing purposes.  To opt out follow the instructions at the bottom of each mail and we will promptly remove you from all correspondence.

Access to your information, correction, portability and deletion

What is a Subject Access Request?

This is your right to request a copy of the information that we hold about you.  If you would like a copy of some or all your personal information, please send an email to info@evileve.sior write to us at the following address: EvilEve, unikatni usnjeni izdelki, Eva Breznikar s.p., Židovska ulica 3, 1000 Ljubljana, Slovenia.  We will respond to your request within 30 days of receipt of the request.

We want to make sure your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate by emailing info@evileve.sior writing to the above address.

Objections to processing of personal data

It is your right to lodge an objection to the processing of your personal data if you feel the “ground relating to your particular situation” apply.  The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of a legal claims.

Data Portability

It is also your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay from the current controller if:

(a)    The processing is based on consent or on a contract, and

(b)    The processing is carried out by automated means.

Your Right to be Forgotten

Should you wish for us to completely delete all information that we hold about you:

  • Email: info@evileve.si, or
  • In Writing to: EvilEve, unikatni usnjeni izdelki, Eva Breznikar s.p., Židovska ulica 3, 1000 Ljubljana, Slovenia.

 

Complaints

If you feel that your personal data has been processed in a way that does not meet the GDPR, you have a specific right to lodge a complaint with the relevant supervisory authority.   The supervisory authority will then tell you of the progress and outcome of your complaint.

If at any time you would like to unsubscribe from receiving future emails, you can email us atinfo@evileve.sior follow the instructions at the bottom of each mail.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24 May 2018 and the current version is in line with the new GDPR guidelines.

How to contact us

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.evileveshop.com

EvilEve, unikatni usnjeni izdelki, Eva Breznikar s.p.

Židovska ulica 3

Ljubljana, 1000

Slovenia

info@evileve.si

Last Edited on 2019-15-01